How much does it cost to Sell a vehicle with Chicane Auctions?
We DO NOT charge the SELLER a Commission to Sell at all, even when the Car Sells. We collaborate with you throughout the entire process, ensuring it reaches its full potential. Before the auction goes live, you'll have the chance to review and make any desired edits to the listing. Rest assured, we'll be there with full support from beginning to end.
How does Chicane choose which vehicles to accept for auction?
Chicane is focused on Performance, Rare, Classic and Unique vehicles of Quality. Acceptance depends on factors such as condition, mileage, quality of photos/information submitted, vehicle history, market trends, requested reserve pricing, and more. Please email or call us to see if it's a good fit--it's obligation free, quick, and easy to find out.
Can I sell a car located outside of the Australia?
At this time, Chicane only offers vehicles located in Australia.
Does Chicane offer vehicles located anywhere else?
Not at this time.
Can I sell a vehicle with Finance Owing?
Yes. We will verify your ownership and a Government PPSR check of loan details during the submission and acceptance process. It must be Declared to ALL Bidders of any encumbrance.
Can I sell a vehicle on behalf of the owner, such as a relative or friend?
Yes. Proof of ownership, Stat. Dec. and other specifics will be required during the submission and acceptance process.
Can dealers sell vehicles on Chicane?
Yes, we accept listings from verified & licensed dealerships across Australia.
Submit My Vehicle
How do I submit my vehicle?
Simply Contact us or from the homepage, click the ‘Sell' tab at the top, then click the ‘Submit your car' button. From there, please complete the brief submission form or Contact our office by phone. Our team will review your vehicle and may reach out with additional questions to ensure your vehicle is a good fit.
How do I take photos of my vehicle?
Photos are one of the most important aspects of your auction! Excellent photos will get you more attention and bids. Please refer to our PHOTO GUIDE for tips on creating a complete photo gallery. We also offer a White Glove service that utilises a Professional Photographer.
How do I request a reserve price?
Reserve prices are discussed by the seller & Chicane and agreed upon by Chicane prior to building the auction listing. We work with each seller to determine an appropriate reserve based on the current market, vehicle condition, and other factors.
Do you recommend selling without a reserve?
Auctions without a reserve typically receive more attention from bidders, so we highly recommend considering it.
Can I choose a specific date for my auction to go live?
When submitting your vehicle, you can let us know if you have scheduling preferences. We will ensure that your auction is live during a time that's convenient for you.
Building Auction
Who writes my auction listing?
Chicane has Experienced writers and editors dedicated to producing a premium, comprehensive and transparent listing description for your vehicle. The Seller has FINAL approval of description before Auction.
Can I write my own auction listing?
The Chicane Team will work closely with the Seller to construct a premium auction listing designed to attract the Highest & Fairest price for the seller. The seller will have final approval of the auction listing before going Live.
Can I edit the listing once auction is Live?
Sellers can not edit the listing once auction is live. Our goal is to ensure that each vehicle is represented fairly and transparently with all information presented by Auction start. Buyers do not like to see differing information.
During the Auction
How should I respond to questions and comments during my auction?
Engaging in the comments section gives bidders confidence and is likely to get your vehicle more bids. Buyers appreciate honesty, transparency, and timeliness. The more you participate, the better your auction will perform. We recommend always staying positive and helpful in your comments!
Is my reserve price kept private from bidders?
Yes, We never reveal your reserve price. We highly recommend keeping your reserve price private, should anyone ask about it during the auction.
How do I lower my reserve price?
Sellers can lower their reserve while the auction is live contacting the Chicane Team & sending a quick confirmation of ‘New Reserve’ price. You may even decide to take off the Reserve altogether to increase excitement in vehicle.
Can I offer my vehicle for sale in other places while my auction is live?
No. Vehicles are for sale exclusively through Chicane. Therefore, we ask that sellers remove any existing listings at least 1 week prior to the auction beginning. Once your auction is live, we then encourage you to share the auction link everywhere you can for more exposure!
Can I bid on my own auction?
Honesty and transparency are central to Chicane Auctions. We do not allow sellers to bid on their own vehicle. Additionally, having someone you know bid on your vehicle to increase the price (aka “shill bidding”) is not tolerated.
Can I show my vehicle to interested bidders while my auction is live?
We encourage you to show your vehicle to interested people during the auction, however it is completely your choice. Note that potential buyers must utilize the Chicane auction to place a bid--side deals are not permitted, as explained in the below question.
Can I sell my car while my auction is live?
We do not permit deals outside of the live auction. All vehicles listed are for sale exclusively through Chicane Auctions until 1 week after Auction finish. If you do withdraw your car, you will be obliged to pay the fees to Collecting Cars in accordance with Terms and Conditions.
Can I cancel my live auction?
No. Auctions can not be cancelled once they are live, in order to be fair to bidders. If an issue arises prior to your auction starting, please contact the Chicane Team immediately.
After the Auction
What happens after my vehicle sells?
Immediately after the auction ends, Chicane collects the Buyer's Fee from the verified winning bidder, and connects the Buyer with the Seller to complete the sale.
How do I receive payment for my vehicle?
Generally speaking a Bank cheque made out to the Owner of the Vehicle is recommended upon hand-over of vehicle. Other forms of payment such as Bank Transfer or cash can be used. It is ultimately the seller and buyer's responsibility to find a mutually-agreeable payment arrangement as with any private sale.
What if a buyer needs to ship my vehicle?
We recommend assisting your buyer by being available to have your vehicle picked up within a reasonable distance of your location. Please work directly with your buyer to understand timing and expectations. We do not recommend releasing your vehicle or title until you have received full payment from your buyer.
Who is responsible for shipping costs?
All vehicles on Chicane are offered where-is. Any shipping, logistics, or transportation costs are solely the buyer's responsibility.
What happens if my vehicle doesn't meet its reserve price?
If your vehicle does not sell, we will contact you and the highest-bidder shortly after the auction ends to see if a price can be agreed upon.
Can I re-list my vehicle if it doesn't sell?
Generally speaking, we do not to re-list vehicles, as they perform best the first time around.
What if the winner of my auction doesn't follow through with buying the vehicle?
In the rare situation that this occurs, we will work with you directly to find the best possible solution. We're here to support our sellers in every way possible.
Will Chicane Auctions assist with Bill of Sale?
Yes. The Chicane Team will forward the Seller useful information & forms regarding completing the sale. We recommend creating a Bill of Sale that includes information such as the date of purchase, purchase price, VIN, make, model, current mileage, Buyer & Seller ID and any other specifics that were agreed to during the transaction. Both parties should sign the document and retain copies for their records. Both Buyer & Seller will be sent forms by Chicane that can be used to help.
Comments & Q's
What are the commenting community guidelines?
Chicane Auctions is a hub for enthusiasts to buy, and sell vehicles in an open manner. Therefore, we ask that everyone use common sense when conversing, and keep all dialogue constructive and on-topic. A partial list of things that aren't tolerated are shown below:
- Harassment of any kind
- Aggressive comments toward another user
- Personal arguments or insults
- Foul language
- Asking a seller to reveal their reserve price
- Sharing personal contact information in the comments
- Attempting to buy/sell a vehicle outside of the live auction
- Promoting your business/website/social media accounts
- Spamming or posting the same comment multiple times
- Linking to other vehicles currently for sale during the live auction
- Inappropriate usernames
- Links containing unrelated or inappropriate content
- Sidetracking the conversation about unrelated topics